Gearbest.com: Must-reads about the Chinese Online Gadget Store

Cool gadget store Gearbest.comWhen it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.

Store background

Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.

Store credibility

I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.

Highlights of Gearbest

What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.

Cool gadgets at low prices
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.

One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.

The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?

Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.

1,528 thoughts on “Gearbest.com: Must-reads about the Chinese Online Gadget Store”

  1. Few months ago my friend told me about this store. I decided to make my first purchase for test. I’d select a nice looking wireless mouse for a great price at sale and made payment. After few weeks I picked up my order at local post office. Also quality and price surprised me because quality is good and price low.

  2. Hi! I want tell about Gearbest store. Before New Year I looked at gifts for my children and found it at this shop. It was a great deal because price was very cheap. So after some time I recieved my goods. Good shop with fast shiiping low prices and support that i like.

  3. Excellent online store. i made 2 orders and the quality of my stuff was perfect beside fast and free shipping.

  4. I want to tell about my first purchase at Gearbest. My old Flashlight was broken and I decided to buy new one at this store because I like their prices and sales. Shipping time takes above 20 days so it’s pretty fast. Buit quality also very strong. I don’t dissapointed that I’d order my product here.

  5. Before New Year I looked for Online shop with low prices for buying some New Year decoration for my house. And found this store. So prices really nice and after taking my order from post office shipping and service also not bad. In future I’ll buying more here.

  6. I decide to buy New Year Gifts for my friends at internet. I choose this store because before I haven’t any problems with my orders. Gearbest didn’t disappoint me and all of products was recieved at time. So built quality and prices also very good.

  7. ITALIANO: Gearbest è un ottimo negozio online dove è possibile trovare di tutto. I prodotti sono veramente tanti e soprattutto sono di ottima qualità. Online si possono trovare numerose offerte e coupon per ottenere sconti sugli articoli non ancora scontati e questo è una grande iniziativa che rende felice i clienti. Ho già fatto diversi ordini da questo sito, in particolare 8, tutti i prodotti mi sono arrivati ben imballati e protetti in buste sigillate e imbottite. Con gearbest è stata la mia prima esperienza di acquisto extra UE e se anche all’inizio ero un po’ incerto, devo dire che ora non riesco più a farne a meno! Sul sito c’è sempre qualche promozione attiva, pertanto i gadget più richiesti si trovano sempre in sconto, la spedizione è accettabile, circa 15-25 giorni lavorativi, ma io ho sempre ricevuto tutto entro i 20 giorni, ad esclusione dei periodi sotto festività. Al momento della scelta della modalità di spedizione, si può scegliere di assicurare il pacco per una piccola cifra, cosa che consiglio vivamente soprattutto se tra i prodotti ordinati ci sono oggetti delicati o di un certo valore. Punto forte è la possibilità di ottenere punti bonus facendo recensioni dei prodotti acquistati e già ricevuti, e successivamente utilizzare tali punti per gli ordini successivi, in modo da diminuire il totale da pagare. Esiste inoltre una chat per assistenza clienti prima e dopo gli acquisti, rispondono entro 24 ore, pertanto molto utile perché fa sentire il cliente a proprio agio e molto tranquillo. Qui di seguito riporto gli ordini che ho effettuato (W1602110139405970, W1601310909180214, W1512171627464484, W1511301651584994, W1511251645165028, W1511111556265994, W1510211432037305, W1510191607403233). Nell’ordine W1512171627464484 In particolare ho acquistato del materiale per il mio smartphone, ho acquistato due pellicole per lo schermo, due custodie in silicone, due frame metallici (1 blu e 1 oro), un’altra cover color panna ed ho speso in totale circa 15 Euro… Non male vero? I prezzi dei prodotti sono ottimi, ho girato parecchio online per trovare altri store, ma gearbest in quanto a qualità e prezzo è imbattibile per alcuni oggetti. Consiglio che posso darvi, è di non aspettare troppo quando ci sono i prodotti in offerta, perché se esauriscono, ci va un po’ di tempo prima che ritornano a quel prezzo. Mi sento proprio di consigliare a tutti di fare acquisti su gearbest e vedrete che resterete soddisfatti! Servizio e prodotti a 5 stelle!

    ENGLISH : Gearbest is a great online store where you can find everything. The products have a lot and above all are of excellent quality. Online you can find many deals and coupons for discounts on items not yet granted and this is a great initiative that makes happy customers. I already have several orders from this site, in particular 8, all products I arrived well packed and protected in sealed and padded envelopes. With gearbest was my first non-EU shopping experience and even if at first I was a little ‘uncertain, I must say that now I can not do without! On the site there is always some active promotion, so the most popular gadgets are always in discount, shipping is acceptable, about 15-25 working days, but I always received everything within 20 days, excluding holidays periods under . At the time of the delivery method chosen, you can choose to insure your package for a small fee, which I highly recommend especially if among the products ordered are delicate objects or a certain value. Highlight is the chance to get bonus points by making reviews of the products purchased and already received, and then use those points for subsequent orders, so as to decrease the total to be paid. There is also a chat for customer support before and after purchases, respond within 24 hours, so very useful because it makes the customer feel at ease and very quiet. Here we report the orders I have made (W1602110139405970, W1601310909180214, W1512171627464484, W1511301651584994, W1511251645165028, W1511111556265994, W1510211432037305, W1510191607403233). Order W1512171627464484 In particular I purchased the material for my smartphone, I bought two films for the screen, two silicone cases, two metal frames (one blue and one gold), another cover cream and spent in total about 15 euros … not bad right? Product prices are great, I shot a lot online to find additional stores, but gearbest in terms of quality and price is unbeatable for some objects. Advice I can give, is to not expect too much when there are products on offer, because if we run out, there goes a bit ‘of time before they come back at that price. I feel just advise everyone to shop on gearbest and you will see that you will be satisfied! Service and products to 5 stars!

    Gearbest is SUPER!!! +++++

  8. I like GearBest because it is easy to use! Prices are very good! Many flash sales and specials stuff! If you have problems going to give a team of professionals! THE MOST IMPORTANT – all sites from china that I bought something not offered any warranty! GearBest offering for some products warranty- For me this is a big plus! I have orders over 350$ without problems! Let’s not forget that they have a large range of shipping methods – (Sweden Post, Belgium Airmail Registered, HUNGARY POST, Netherlands Post)! And can pay with Paypal – Visa, Mastercard, JCB, DISCOVER!

    My orders:
    http://www.gearbest.com/earphones/pp_261864.html
    http://www.gearbest.com/iphone-power-bank/pp_227727.html

  9. GEARBEST ARE SISTERS THEY TAKE YOUR MONEY AND DON’T REPLACE DOA GOODS!!!!! CRAP CRAP CRAP! !!!!!! DON’T DO IT!!!!

  10. I order from Gearbest all the time. I buy lots of vape products from them as they are inexpensive and great quality. It takes a little time for the shipping but for the deal it’s absolutely worth it. I highly recommend them and their products.

  11. As usual from China, quite long to receive, but free shipping !

    Really good service support.

  12. Few month ago I’d wish to buy blutooth keyboard for my PC. At Gearbest it costs pretty low so I made my order. Next day my product started way to me. Also shipping time takes 20 days. Product that I’d recieve have good build quality and works perfectly. I think that it’s nice store with low prices and good service.

  13. Gearbest.com is a very good online store. Bought there several items, including smartphones and tablet PCs, wireless mouse and some other small electronics. All orders arrived fast, I was pleased with high quality and low prices that this store has to offer.

  14. I like to shop gearbest.com because the store is low prices , fast delivery of goods and a large selection of goods.The product comes fast with no delays even during the holidays.My orders W1601121503064498,W1601121456202509,.W1601100228479972 came quickly 25 days to Ukraine.I am very happy with the website gearbest.com and his work .The seller gives fast response to questions.

  15. Hi!
    I like Electronic watch with LED light digits that i can see at dark so I decided to buy new one because my old was broken. I made my choice and complete order payment. Product dispatched same day and come to me 20 days later. What can I say? Product quality very well, service nice and shipping is pretty fast so i strongly reccomend this store.

  16. Never purchase anything from this site. I ordered £90 worth of Arduino and Raspberry Pi components from them. Around £20 worth of the order turned up after three weeks and then I waited another 2 weeks after that for the rest to arrive but nothing turned up. I have spent the last week trying to get a refund but the customer sevice is terrible. I have had to go through the PayPal reconciliation process to try to recover my funds.

    Wish me luck

    BUYER BEWARE, THESE PEOPLE ARE CROOKS!

  17. Hello
    I designed 2 of the order on the website Gearbest
    First order W1511111937540714 Nov 12, 2015 of tarantula x6 quadrocopter was delivered within 20 days.
    Second order W1511220647431039 Nov 23.2015 with every little thing for quadrocopter and xiaomi yi was delivered for 50+ days cheapest shipping which of course upset.
    Satisfied with the product. Official merchandise. There are warranty and support.
    Choose a paid delivery and you’ll be happy.

  18. I order headphones Xiaomi hybrid dual Drivers on gearbest two times and no doubt it were original. Terms of delivery were above normal so at the moment I have a positive shopping experience on this website.

  19. My girfriend asked me to help with buying new Windows tablet PC for studying. I wished to buy it at Gearbest because at same time here was great sale for this product. I recieved my item 20 days after payment so shipping is pretty fast. Product quality and price also awesome. Next my purchase of tablet PC or cellphone I’ll make at this store.

  20. Few month ago I’d looking for new flashlight for everyday using. My friend told me to look at Gearbest so it was my first purchase at this store. I made my choice and complete payment. Shipping time takes about 15 days with next day dispatch. Product quality and price are very well. Next time I’ll buy more at this seller, good service, I like it.

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