When it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.
Store background
Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.
Store credibility
I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.
Highlights of Gearbest
What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.
One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.
The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?
Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.
Good shop with good prices
Several times ordered on gearbest and everything come no later than in other places and in the right quality. All questions have been received for all the answers. I would recommend. Good site.
Доллар обвалиться еще закажу по-любому =) (ну или на валюту русскую перейдут)
Gearbest.com is a fraudulent operation,
I ordered a Cube i7 stylus tablet from them because it was advertised for a reasonable price but they never intended to deliver it, they are advertising items they don’t have in a good price because they know you will buy accessories as well, then they only send you the accessories without the main item, in my case gearbest.com sent me an original cube i7 keyboard ans stylus but did not send the actual tablet and these are useless without it! they didn’t let me know before or after they sent, I was looking at the receipt after they dispatched the package and only them found out the scam.
And listen to this, they are still advertising it, for an even lower price now – “Summer” the customer service representative is telling me the item is sold out and I see them updating the product page, reducing the price, updating the number of items in stock.
This is a con, they got stuck with merchandise and they are knowingly deceiving their customers in order to get rid of it whilethe customer if left with a useless item.
the customer service is just there to ignore what you say and keep suggesting that you will choose another product or cancel the tablet but they won’t take back the keyboard and stylus.
Don’t risk your money and time it’s a fraud and it’s not worth the risk, you can get the same prices on other shops.
Хороший магазин! Рекомендую. Цены чаще всего ниже, чем у других. Продукцию Xiaomi всегда покупаю на Gearbest, так как уверен что здесь не продают подделок, и цена радует. Покупаю практически каждый месяц. Посылка идет 15-40 дней.
I have many order from this store.
More than 10 orders have already been done in this store.
Orders always arrive on time.
Support responds quickly.
Very good prices.
I recommend.
Excelente página, he hecho ya más de 5 pedidos y todo han llegado, con o sin número de rastreo los paquetes han llegado a mis manos.
La recomiendo ampliamente.
Couldn’t disagree more with the positive comments.
Over 3 months have passed since I inquired about the progress of a promised replacement charger for my Oukitel A29 Smartwatch. The charger was defective & I couldn’t use the watch after 2 days. They responded to my first 2 inquiries, each a month apart, by saying they would reship the charger within “3-5 business and to be delivered within 10-25 business days after dispatch”.
Another 30 days passed. No charger in sight. I again inquired about the charger, pointing out that over 2 months had passed since my first inquiry. Their answer was “As there maybe delay between the real stock and website updates. I have checked with our warehosue it is really not in stock now. Please wait 7 business days more for your order,but the exactly date depends on our manufactuer….Thank you for your understanding and collaboration.”
My response was “I am not being patient or understanding after this length of time. I am VERY disappointed with how my requests have been handled. There is no good reason why I do not have a working charger for my watch after over 2 months!! It should be in stock! Your customer service is terrible!”
Their response was “Thanks for your message.We empathise with your situation.
I have checked the stock of the item you have ordered, it is not in stock. We can not resend it for you. We can refund you instead USD 5 on your GB Wallet (store credit) and exceptionally reward you with extra points. You can use both your wallet and points to purchase your future products.”
My answer to their offer was, “A $5 refund is not acceptable. Remember that I can not use the $49.99 watch that requires the charger. I will only be satisfied if I am refunded $49.99 to my Paypal account, the method used to pay for the product.”
I now have a $49.99 useless piece of junk!
Gearbest is cool online shopping site!
It is one of the best sites to buy and make great deals. Every piece that is bought is very well packed and fast shipped. I highly recommend!
The best chinese site EVER !!!! Recommended !!!!!
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I made several orders in this store (some orders are still shipping to me now) and you can believe me that this is one of the best Chinese shops:
I compare it to JD.com Aliexpress and a some other online stores.
In Gearbest the best prices for many goods (especially when the sales), you can gain special points (2% for each order) which you can spend for a discount of up to 30%, free and fast shipping (my orders were delivered in 15-20 days). The orders from Ali, JD.com and LitB.com are delivered to me no less than 30 days.
and communication is very good: once I ordered the wireless charger and after receiving the parcel has already managed to leave a comment about good work. But after 7-10 recharges, the cable that came with the charger, stopped charging and I was forced to use another cable. A few days after receiving the parcel Gearbest support contacted me and asked if everything is fine with my order (I didn’t leave any comments about breakage of the cable). I answered them about my problem with the cable and after a few days they sent me a payment, which is enough to order a new better cable!!
Maybe someone had problems with the delivery of goods from Gearbest, but in my experience (which based on several orders in 2016) Gearbest is one of the best online shops.
Hello everyone! I’d like to share my feelings about gearbest shop. I’ve made couple of orders so far and I can’t complain about them. Support is always very helpful if you need them. I’d recommend everybody to spend some extra cash on registered packages and insurrance. One of my packages was lost in transport, but after some time Gearbest sent me another one – this time via NL Post with tracking number and it came to me without any problems. What about products? They often offer unbeatable prices!
Hi everyone,
first of all, i love this e-shop.
My nickname is Domenico Belforte Nicola.
I purchased some things on it:
1) a vr kit:
http://user.gearbest.com/m-users-a-order_detail-order_id-366155.htm
it never arrived to me, so i took the refund from you, thanks a lot, 5 stars.
2) a little toy in offer:
http://user.gearbest.com/m-users-a-order_detail-order_id-2573687.htm
it arrived to me and it’s very funny, a great simple idea. 5 stars.
3) a vr kit (premium quality)
http://user.gearbest.com/m-users-a-order_detail-order_id-2951022.htm
it arrived very fast, it’s very nice vr. 5 stars.
4) a sd card adaptor usb
http://user.gearbest.com/m-users-a-order_detail-order_id-4021903.htm
i purchased it last week, so i must wait yet to give my impressions. i feel positive with gearbest.
i’m happy with all my purchases on your store, very trusted!
in fact, i want to continue to buy a lot of things!
in april i want to buy an action cam, maybe the Ele Explorer from your store, naturally.
I love that action cam, i hope it’ll be available next month to buy.
Sorry for my bad english.
I have bought several times from Gearbest without any complaints.
Most of the products I bought are xiaomi (three power Bancks, earphones) products and they all arrive in great conditions. Normally took 20 days (more os less) to arrive the package. The only time I need to use the customer support they were very nice.
So far i can only say good things and hope everything continues to go well. I´m certainly going to buy more things from the store
Last mounth I looked up for USB hub for my latop at internet stores because I needed more USB ports. My brother told me to try buy it at Gearbest. I payed for my order and I’d waiting for hub that comes in two weeks. Product quality is well and price also low so I’ll buy another products from this store.
A good choice for people who like to buy appliances in China. All my orders have come in the listed store time and without any damage. It is pleasant to work and communicate with the store gearbest. A good system of discounts, coupons and points.
My orders:
WW1601060406219578 Jan 06, 2016 1010mAh Li – ion Battery for XiaoMi Yi
WW1512260138170472 Dec 26, 2015 OV 32G Micro SD
WW1512260132436505 Dec 26, 2015 40M Wateproof Case for Xiaomi Yi
WW1512230017494186 Dec 23, 2015 Original XiaoMi Yi
Absolutely all the orders came in good condition.
Large selection, low prices.
Hi to all.
I want to write about my first purchase at this store.
I decided to buy new Bluetooth mouse for low price, my friend told me to look it up at Gearbest. I wished to buy here to take a new experince because I didn’t even buyed at this store before. My order was shipped out same day I’d paying. Now after shipping is complete I can tell that this is nice online shop with low prices and well product quality.
I wished to buy new toys for my child as New Years gifts but I wanted for delivery in time before celebration. I made my order at 4th of December. Next day after payment my order was dispatch. All gifts for my son I recieved in time and it’s very cool because shipping from China not always take time less than 3 weeks. So the quality and service very good and shipping also fast thx for that.
I want to share my shoping experince at Gearbest. I decided to buy new bluetooth speaker. I’d looking at many shops and buyed at Gerbest because here was lowest price for product that I wanted. Next day after payment completed my order dispatched from warehouse and two weeks later I took it. Nice product quality and low that’s good choice!
Hi! I want to tell about my experience of buying at Gearbest. Once I decided to try shopping at china shops. I looked for a long time and many sites. Before New Year I’d wish to buy new batteries 18650 for my flashlights and at this time at Everbuying was great sale for this product. After payment my order shipped at same day and after 15 days it arrived to my town. So quality, price and shipping time is very nice. I think that I’ll buying more at this store.