Gearbest.com: Must-reads about the Chinese Online Gadget Store

Cool gadget store Gearbest.comWhen it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.

Store background

Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.

Store credibility

I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.

Highlights of Gearbest

What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.

Cool gadgets at low prices
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.

One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.

The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?

Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.

1,528 thoughts on “Gearbest.com: Must-reads about the Chinese Online Gadget Store”

  1. This is my favorite store! I buy many product! Product is very high quality! Fast shipping and good service characteristic of this store

  2. I am very happy that I discovered Gearbest. This web shop has a lot of great products like drones and power banks. They offer low prices and their costumer service is very helpful! I have bought a couple of products already and they arrived quickly. I will definitely buy more from Gearbest in the future!

  3. I’m 59 years young,first computer,first on-line purchase of 211.00 with gearbest,ordered 4 quadcopters and spare parts in hopes to eventually do aireal photography as a hobby.since I survive on SSI my purchase was a major sacrifice financially I can’t afford to get ripped off and after reading these reviews i’m a little worried got a tracking # and order # niether are much help.The best I can figure is my partial order is somwhere in Sweden and the largest portion hasnt been even shipped yet i’ve tried several e-mails with no response maybe i’m just being a little pariniod i’ts just been 15 days since they took my money, I’m glad I paid thru pay-pal and bought insurance.I must say I wish I would have found this site before not after the fact things may have been a little different, I just hope I end up writting a positive review rather than the latter until then I guess i’ll try to stay positive.(lol)

  4. I ordered Xiaomi Power Bank (Order No.:W1507180901438415) on Jul 19. It came after two or three weeks. The product is original and works really well.

    I’ve bought many Xioami products from this shop and in my opinion this is one the best shops where you can buy Xiaomi products at really low prices! Also the originality is guaranteed.

    Definitely going to buy more from this shop and I’d recommend to all of you and certainly I will tell to my friends about this shop.

  5. Have had couple of orders with them without any problems. All items were well packed and arrived without any issues, even had a tracking number to track whereabouts of the package during shipping.
    Tech support is prompt and helpful. Will continue to use the online store and recommend to friends for buying from the store.

    Recent order was WW1508230144251432 , order placed on 23-aug, delievered on 3-Sep.

  6. One day, i have order a new flashlight Nitecore mh20. Ihave many orders before, and got some points for them. I was waiting a little, and a big sale come, and i have used coupon code GBMH20, which makes price from 80 to 46$, i used 14$ of points, so, it tooks me about 32$ to buy such a good thing. In my country (Ukraine) it costs about 90$. Thank you, so much, gearbest, its a pleasure to work with you.

  7. Order WW1503101259
    Shipped to Greece in 19 days! Excellect store. They send me the photo of my package thourgh e-mail in order to track my order and to prove to me the shipping date! Excellect after sales service. Very nice prices and quick service! Although it was my first try to buy from a Chinese store and I was thinking that it would be risky, Gearbest.com took away all my doubts with their excellent and quick service!

  8. I like to buy in Gearbest. Low prices, good service, speed of order processing and superior quality product. I ordered from Gearbest original Xiaomi power banks 10000 mAh, I can confirm the excellent quality, originality, fast delivery. I am very satisfy.

  9. Outstanding

    Its a very easy process of buying on gearbest.com, with customer service that is unrivaled with regards to Chinese website retailers. Descriptions of product’s are very informative, and it is exceptional that you are only charged when your device is going to be dispatched. Prices are very competitive, amazing given the level of customer service. I will be making many more purchases, am very much looking forward to my new phone that’s on preorder. The speaker was top class, and felt of premium quality but I only paid a fraction of the price. Could recommend the xiaomi Bluetooth 4.0 speaker more or the store!

  10. I really like the gearbest. Nice action. Great prices. Good shipping time. Good service. Products of good quality. Support always answers questions and helps solve problems.
    Recommended store

  11. Hello. Ordered recorder MINI 0805 June 21, Saturday. Tuesday already sent, given the track number for free. Packaged well. The Registrar came in a complete package. Works fine. Product description meet the specifications. In store for every purchase and accrue points. You can write a review about a purchased product, add photos and videos and get even more points. Points can be used immediately for the next purchase up to 30 %. The store is constantly held shares, where you can buy goods at good prices, even lower than the aliexpress. I recommend this store, shopped in this store many times. Good luck.

  12. I’m here to share my experience with the gearbest site.
    Recently I decided to buy some items (Order Number W1506111512437888).
    A Xiaomi Yi and some accessories. Everything went fine, there I have found exactly what I was looking for. Quality items at great price. For me it was a complete bargin.

    What you can expect with my experience:

    – Good shipping time considering it is free.
    – Great prices
    – An online store with many choices

    Recommended store A++.

  13. Excellent shop, often keep track of where all sorts of sales.
    Sometimes you can buy a product with a very good discount, for example: I bought a remote camera xiaomi for 7.59 !!! It’s very cheap!
    order: W1508100400394317
    date: Aug 17, 2015

  14. I shopped many times from this site. The first time I was really hesitating about the store but now I can definitely recommend it. I bought many thing, power banks, mobile phones, gadgets for me and my friends and everything came as described but took some time more than a month for some products.

    Whatever xiaomi I bought (redmi, piston, power panks -5200,10400,16000) everything was original so it’s a plus for me. ex.WW1506250952229374, WW1506211539223051

    Also it’s one of the cheap online china stores, not the cheapest, but a store with good support, nice prices and genuine products.

    I will definitely buy again and the moment i’m writing the review i’m ready to place an order, paying also with paypal it’s a plus.

    Highly recommended, my new store for every gadget at reasonable price.

  15. GearBest es una compañia reponsable y amable para sus clientes… recomendada al 100%

  16. My experience with the Gearbest site was very positive. Their presentation is very organized and rich in terms of objects to sell. Have everything to electronics, just look ! The quality of the items is very good. The policyabout the shipments could improve once the delay is excessive since the time of purchase to date of receipt. However, the tracking service and follow-up order is excellent as well as the support provided by the site . I strongly recommend this site !

  17. Excellent online store with good prices, much cheaper than other sites.
    My orders:
    Order No.: W1505300106132103 cube-Rubik, very high quality, bright and rich colors, pleasant to use, USD 3.47
    Order No.: WW1507102341080730 headphones Original Xiaomi Youth Edition Piston Earphone, original, quality products and excellent sound, the lowest price what I found. USD 7.99
    I liked everything!!!

  18. Comenting on order number: W1507281658397580
    Order date: 28/07/2015 16:58:39 PM
    Gearbest has the best prices for electronic stuff and most of the stuff that comes from Chinese makers.
    Nobody can compete with them on price.

    They also sell 100% original stuff from known chinese brands. They dont sell cheap knock offs

    The shipping is pretty slow (prepare to wait about a month if you’re in the western hemisphere) but it’s fre worldwide shipping, so can’t argue much with that.

  19. Last my order was flashlight – Convoy s2+ The Red One
    (order # W1505280503074393)
    Quality and the price was superior!!!! Fast delivery and good support!!! Today order one more flashlight for my brother =)
    Good store))

  20. in this month i Bought skmei watch and im very happy with this deal.
    Order No.:W1507240429444961
    Order date : Jul 24, 2015 19:29:44 PM

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