When it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.
Store background
Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.
Store credibility
I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.
Highlights of Gearbest
What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.
One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.
The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?
Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.
Great store! It is not the first time I order on this site products, recently commissioned Action camera (W1505171541481157), came to the original, taken at a very good time (in Russia), perfectly packed, the camera itself is great! As store! Very good service in the store, very nice and friendly site, a very large selection of products !!!
I really like this store is that I’m not disappointed in him all the goods in excellent can cope and I’m pleased with all origenal
I love the site ” gearbest ” because it meets deadlines , quality and very low prices.
Very pleased with many watches I bought and highly recommend it. Show !!
I’d like to recommend gearbest.com for their awesome customer support , special discounts and great deals. I’ve brought many things from them and everything arrived safety and packaged very well. They even provide free shipping worldwide!!! Me being in Australia it only takes a little over 4 Weeks to arrive at my doorstep. I’ve also paid expedited delivery to speed things up and my items arrived in 10 days !!! I’m very happy and recommend anyone to go shopping in their site.
I bought four times in Gearbest, and I´m very happy with the atention and the service of Gearbest.
They usually have got the best price
And the shipping time are very quickly (20 days aproximately to Spain)
The numbers of my orders are:
WW1506171623084572 It was a xiaomi 10400mAH powebank, I placed the order on Jun 18, 2015
WW1508231708336886 It was a xiaomi 10000mAH powebank, I placed the order on Jul 06, 2015
WW1507051647032099 It was a xiaomi yi action monopod,I placed the order on Aug 24, 2015
WW1507051647032099 It was a xiaomi xiaoyi, I placed the order on Aug 29, 2015
All the items are originals
This website is very safe, They are the best!!
I liked the store Gearbest. Buy from them (WW1508210252225044), all came fast, high-quality goods. Support answers all questions and suggestions.
Always Buy from gearbest Item received as soon as I advise everyone to buy from the site gearbest
This is my first time purchase a phone on-line with gearbest.com. The provide a fast and easy international shopping method. I will continue to purchase with gearbest.com
Don’t buy from GearBest. Let me tell you how I lost $64.99. I ordered a Car Dash Cam from them and when I received it an important feature didn’t work. The video from the unit was fine for a day then it had a hesitation of 1 sec to 2 secs. It looked choppy and the sound was off as well. Eventually I was getting error messages that the video wouldn’t play at all. I changed the Micro SD card to no avail. I emailed GearBest and was assigned Ticket # T15082708474 on Aug 10 2015. After a series of frustrating emails from them they agreed to take it back. Their requirements are you must send it back through the US Postal Service with a tracking number. Did I mention I had to send it back to China!! I went to the Post Office and was told that the postage from NY to China was $45.75. I emailed GearBest and told them this wasn’t an option and they offered to send me a new one at a discounted price of $39 on Sept 5 2015. Now I would be paying $103.99 for a dash cam that costs $64.99 but was cheaper then mailing the Cam back to China. I agreed to the $39. No response. Sent them 2 more emails, still no response as of Sept 18 2015. Pay a few dollars extra and buy from ebay, Amazon or Newegg. If you have a problem there will be no issues with these three.
Have had couple of orders with them without any problems. All items well packed, have track numbers. When my postal service lost parcel, they resend me for free. Good shop, would recommend.
Order no: W1504190652106690, order placed on 19 april.
Gearbest is the worst online company around. They are frauds who will only take your money. I purchased a $200 quadricopter from them and paid to have it shipped from their US warehouse. It arrived on time but that is where the positive stopped. The unit was defective – the camera did not work, the motor started on it’s own (one of the four) and wouldn’t go off, and the charger for the separate display unit did not even fit the unit itself — it must be for another product. I have tired unsuccessfully for a month to get them to honor their warranty and all of the other false claims on their site. First off, they took over a week to respond to me and that was only after I opened a second ticket. Then, you get a generic response that they need pictures (which I attached) and they try to quote what their warranty policy is. I have sent no less than one dozen messages to them and have not heard back in weeks. Meanwhile, I have a piece of garbage quadricopter sitting in my house and I am out $200. I am making it my personal quest to let as many people as I can know about this agency and their fraudulent practices. the positive reviews on their site are from their own employees. Do yourself a favor and research — look at the negative reviews and you will see a pattern. They are not an honorable company and unfortunately, there is no way to hold them accountable. An expensive lesson to be sure.
Excellent site for international shopping, very honest and competent staff , bought several products and all arrived very well and with a very good quality ! I recommend !
I’ve recently purchased a camera and a few other bits and pieces from Gearbest and could’t be any happier. They provide fast shipping and was nicely packaged. Will be buying from them again soon.
excelente loja internacional de compras, muita variedade e cumprem muito bem o que prometem, recomendo!
excellent international shopping store, lots of variety and very well fulfill that promise, I recommend!
This site sucks, the worst ever. Clear the shit up, close this site forever
I have purchased several items on Gearbest and I have received my items on time. Also I love the prices they are very reasonable and the delivery is fast. Thanks Gearbest
I bought several SmartWatch and mobile and everything went perfect, fast in delivery and good price. great store
I don’t undertsand all this hate for gerabest i report here my experience:
I’ve purchased a Xiaomi yi cam and a Kingma waterproof case for the camera, on this site.
The shipment was very fast, and only 15 days waiting with flat rate shipping from China to Italy, without kept at the customs and overpricing.
The track code given for the pack,always worked until the arrive , from 2/3 days after the shipment.
The items were perfectly packed with no damages and in their original packaging with all their original accessories included.
Gearbest staff was very accomdant and quickly response me for a doubt during the shipping time.
The price os selling was the most lower on the markets on line all over the world.
I really advice this site and i will certainly continue go shopping there if i need something.
I have ordered many items from Gearbest.com, they have always kept me well informed about my orders, the service is very professional right through from order to delivery. Every item has been well packaged and free of damage. I can always be assured that I am getting the very best price and if I do happen to find it cheaper with 48 hours Gearbest will even price match. you couldn’t ask for more. Gearbest.com is now my one stop shop for all gadgety items. Brilliant service, I can’t recommend the site highly enough.
I am extremely pleased with all the purchases made in Gearbest. Low prices, great products, excellent support and good customer service.