When it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.
Store background
Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.
Store credibility
I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.
Highlights of Gearbest
What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.
One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.
The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?
Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.
Hello folks, Gearbest is the best store in the world , support is very friendly .
the best prices, the best prices and offers, and also has an admirable customer support, freights are safe, and the site offers insurance option for a small fee which is very good, so Gearbest remains the Best of All! !
Gear Best sells general products, especially techs (Memory Cards, Controllers, Cellphones, Tablets, etc), have a fairprice if you compare to other sites like Ali, DX, Bangood but there’s something that make it special: Pointing System! Every point you have is a discount, don’t matter how much you have.
Other great stuff is the credit card option. I live in Brazil and I can use a non-international card. Besides, depending of value, I can parcel the value with no interests.
The customer service is awesome! When I needed sometimes because of the Brazil’s Post Office Bad service. The store made the refund to my bank account or resend the order with no problems.
In genereal, the Gearbest is the best shopping from China that respect the customer with a fair price, good return politics, options of payment methods.
Gearbest.com is my go to site for all things clothes and accessories when I need them.
Why it’s my go to site for all things clothes and accessories –
They’ve got a vast collection. They’ve never let me down with regard to their collection. Online Shopping for Electronics, Apparel, Computers, Mobiles, Mobile Accessories, Fashion, Home Appliances & More.
They’ve got some pretty good offers running almost all the time on almost all brands.
Their return policies are excellent and easy.
They’ve made shopping easy with the app and they’ve even made it a tad bit enjoyable.
I’ve recently had to make the choice of buying clothes online for my best friend’s wedding as I wasn’t in India was in China. Buying outfits online was something that I used to avoid like the plague. Gearbest.com made my experience quite worth while. I loved looking at the collections they had and the mixing and matching of brands helped me get the perfect outfit.
My experience with Gearbest.com is quite satisfying. Till now, I have ordered Multiple category products as of now which are best quality products. From ordering to the delivery of the products, you do not need to worry.
Please do not pay attention to all these positive reviews made by marketing bots. I am a real person, and I confirm that Gearbest is a scam. They sell refurbished goods as new; faulty as working; they invented a customer support system that is as inconvenient as it can be.
I purchased from them VIOFO A119 1440P 160 Degree Wide Angle Car DVR which already had signs of wear. I used it for a couple of weeks until it stopped working. After 12 (!) emails from me Gearbest gave me a permission to return a thing for exchange (via first class mail, as they requested, which was half of Viofo’s cost). This was in December 2017. No replacement received; my support ticket closed by Gearbest, and they ignore my emails.
Want to waste your time and money-buy from Gearbest
since three months I have had the opportunity to shop on Gearbest, a very serious and appreciable ecommerce. I personally appreciate very much making purchases on Gearbest, an excellent quality / price ratio and an easy intuitive and essential portal. The message of sale of the products reaches the customer honestly and clearly. With the coupons, you can buy the products with a further discount, important also the European warehouses that significantly decrease shipping times! In two months I made several purchases and I must say that in the end all I got in perfect condition of packaging and estimated shipping time. The sale of products, for Gearbest does not end with the receipt of products by the customer, but there is an after-sales service to define any problems, very fast and honest.
So I put 5 stars on this ecommerce and will continue to make my purchases on Gearbest
Gearbest güzel bir websitesi fakat fiyat olarak türkiyeye göre bazı ürünleri pahalı canlı destek hattı olmaması kötü bilet göndererek 24 saate ulabiliyoruz ve bunun yanında süreç uzayabiliyor türkiyedeki müşterileri çekmek istiyorlarsa fiyatta indirimler yapmaları gerekiyor.
To conclude, shopping throught Gearbest is always a breeze and good experience so far with my case. All my problems usually will kindly be assisted by their fast and respective support team when I try to reach out them. I got a very good experience with their support team so far and never dissapointed me. Only problems I have sometimes that items shipped to me got a defect or faulty, you can imagine how I am truly kind of dissapointed and sad because after waiting a long time delivery, then I got a problem & faulty unit. However, each time I got the problem, Gearbest support team will always helped me the best and I am glad cause I feel very appreciated as their loyal customer here. That good support makes me do not hesitate to shop again at Gearbest again because it seems from my experience so far gearbest do care for their customer in each and every aspect. That is what separated Gearbest as one of the the best platform from any other major online shopping platfrom. The only thing Geearbest may need to improved are Quality Checking. I deeply hope that next time Gearbest can do strict QUALITY CHECKING on every product before dispatch them to customer. Can you imagine how sad and dissappointed I am especially after waiting such a long time for my order to receive, then end up receiving problematic faulty unit sometimes. I sincerely hope that Gearbest can improve on this aspect. Please. Other than that, may improved on shipping delivery updates and faster support team respond time. As a conclusion, to be honest, Gearbest will always be one of my favourite online store because of the after-sales services and experience given by their Support Team is a top-notch experience, as I can remember, I got a great support and assistance from Abia, Duni, and Meg as I can remember their name here. To conclude, Gearbest’s fast & top-notch customer after-sales services is superb. I highly will recommended to anybody to buy through Gearbest. Kudos
Gearbest is an excellent store! I did not buy at this store very long, but I have very positive impressions. My orders come if the product is more expensive then it has free fast delivery if the product is cheaper then the standard free delivery of up to 60 days is also paid but it’s up to you. The truth was the goods that did not reach but it was quickly resolved by the support service within 3 -5 days. In general, a good store a lot of different stock sales will continue to book.
Gearbest is store with great prices and value products. I bought many times and I was always satisfy. I very like my phone from Gearbest. I will buy more
I have already made many orders from Gearbest like, mobile phone, mobile phone cover, tv box, bluetooth earphones and a mini keyboard. I recieved them as they was described and in time was mentioned on website.
In two cases i needed to cansel the order because i wanted to put some new items. The cansellation was done quikly and for refund in my bank account needed one day,although on website was said that would take about two weeks. Very fast. I could not believe it.
When i had a problem, customer servise was there and the problem was solved right away. I must say that their customer servise is very kind, fast and very good.
I recommend people buying at Gearbest.
Reason of review: Very good customer service and cheap prises.
I definitely recommend
My favorite and most used shopping site lately. It sells very reliable and quality original products.
Earlier, there was a lot of shopping like headset, decoration, telephone accessory. Everything is OK
I live in turkey. and I can not access every product in my country. but I can easily reach the gearbestten. reach me quickly and safely
Good thing I discovered this site. I did not buy products from my own country. The prices are legendary and the products are original. This site goes forward.
I bought Xiaomi Redmi 4X 4G Smartphone from Gearbest
The phone (black color) arrived with the INTERNATIONAL VERSION and 3GB RAM 32GB ROM
The phone is very beautiful, easy to use and with an amazing battery (4100mah)
Order arrived without problems and very quickly
The equipment includes charger and USB cable
Immediately ready for use without need to flash any ROMs
I want to leave here my experience with Gearbest, where I have already done many orders, several cell phones, box TV, and other accessories, I can say that I have always been quite satisfied with the products, in question, the quality of performance.
Regarding after-sales service, it’s the best I’ve ever worked, always ready to help and with quick and satisfactory solutions, even though mistakes by mistake of mine they always solved.
I recommend buying at Gearbest which is without doubt a secure online store is reliable with high quality products at a low price.
Gearbest has nice variety of tech goods and nice prices. 11/11 is like the Chinese “Black Friday”. I bought a Tablet dual OS (W1711111936552194) at 11/11/2017 for only $145,99 (Chuwi Hi10 Pro). All my orders were well packaged.
I am glad to recommend this store, because when Postal Service lost my BT Keyboard, I contacted customer service and they sent another one several days after.
Hi everyone!
Just want to share my experience with Gearbest.com. I’ve made several orders from them, and never had any bad experience. All the products were well packed, and exactly as described. I just took a look at pictures posted by other customers, so I could know what the product look like after unpacking.
I had a few questions on shipment and payment, and people from their online support were very polite, and gave me a helpful information in short period of time.
I tried other websites, but support was not good, so I’d choose Gearbest over them every time.
There are a lot of items on flashsale, with great prices. Some of their products I just could not find anywhere else.
I feel free to place another order, and I strongly recommend it to others.
Regards,
Burak
Reason of review: Good quality.
Gearbest.com
High level online shopping store ! ! !
I buy quite a lot on the internet and usually I get a good service, but at Gearbest I get excellent service, the site engraved the following statement:
“Enjoy total peace of mind: every single purchase is 100% risk-free each time you shop at GearBest”. Indeed, when the necessity arises, he proves it again and again.
Deliveries are well handled and come fast and high quality products
I highly recommend 🙂
The store is meticulous in its fast performance, from approving the payment, by packing it and sending it for delivery.
In each question the site invites you to open a ticket…
At most, up to 24 hours after the opening, a representative of this course will return to you after receiving confirmation that your request has been forwarded to a representative
I did not find an answer that did not receive a professional response, fast and satisfying !!!
GearBest is the best shopping website that I’ve ever seen. The payment is securised, I can pay my orders with different payment methods, the customer service is very kind, everytime I contact them they answer me quickly. I’ve purchased many products from Gearbest and they have a good quality, also the price is very low. I like the points system so I can get a reduction on my future orders without any issue! The shipping is very fast and the order package is very good. Finally I’m very proud of being a customer of GearBest!
I was searching for few things on many online sites. When I came across GearBest I found all my items I was searching for. What is more prices were great and I ordered all of them. Starting from drone which came packed very well to Xiaomi phone. I am super happy with shopping on GearBest.com and I recomend others doing the same!
I use the gearbest site to shop online, especially for electronics or clothing, but also home accessories or the most out-of-date items for the home. I can find all the electronics or toys at the best price, offers many shipping methods that can also be very fast. For phone addicts there is an endless range of phones that will satisfy all tastes. . You can find electronic items such as drones, smartphones, radio-controlled toys and much more. There are many clothing items very affordable and fashionable. Technical support is always available and always manages to find the right solution to any problem, just write a message to quickly receive their answer with the right solution. a site for online purchases that I recommend.
sinceramente es una de las mejores paginas para realizar compras a nivel global, a mi parecer no existe otra mejor, por la calidad en sus productos, el tiempo de envió, el precio de los productos y envió, no tiene comparación con ningún otro ademas que utiliza transportistas excelentes y me llega el producto en 30 días a Paraguay. también la variedad de productos que tiene es increíble, sin lugar a dudas para mi Gearbest es la mejor pagina para realizar compras de todo Internet.