Gearbest.com: Must-reads about the Chinese Online Gadget Store

Cool gadget store Gearbest.comWhen it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.

Store background

Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.

Store credibility

I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.

Highlights of Gearbest

What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.

Cool gadgets at low prices
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.

One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.

The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?

Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.

1,528 thoughts on “Gearbest.com: Must-reads about the Chinese Online Gadget Store”

  1. I’ve already bought several products on GearBest, including cell phones (OnePlus 5T), covers, magnets, mobile accessories, toys, and I’ve always had a great experience. I admit that in the first purchase I was worried, but over time I saw that it was a very professional store. The goods have always been shipped quickly, in perfect condition, very well packaged and as described in the site announcement. The only time I had a problem the support gave all the necessary attention, everything being solved very quietly. In Brazil we have problems with delayed delivery, but this is due to the local delivery company that is extremely inefficient and government oversight that takes weeks many times … I can say that this is one of the foreign sites that I trust.

  2. Better, faster, at great prices.
    I have been a member of the site for almost a year, and every order I made came to me quickly
    Beyond that the prices are very comfortable, and when there are coupons it pays very much.
    Another advantage that exists is the polite human response. Every problem and question you had for me I contacted the customer service and answered me efficiently, quickly and courteously.

    I made many orders, I gave all orders a very high score of all possible parameters.

    For example, recently ordered products

    Mar 31, 2018 12:42:23 PMOrder number: W180331142234137Shipping method: ILEXPEX
    Mar 19, 2018 05:43:52 AMOrder number: W1803190543527239Shipping method: ILEXPEX
    They came to me very quickly, of course, of high quality.

    They even arranged an excellent courier company with an emissary to the house at very reasonable prices.

  3. I bought some items from Gearbest, quality-price ratio was real good, not top quality, but also not bad at all, in fact quality surprised me a little, the big problem was the shipping companies, I requested two tempered glasses for Redmi 5 plus, they were sent in different packages but both arrived totally broken, I understand it is not totally in Gearbest hands but it impacts customer experience, I believe that on Gearbest side one thing that may help is the packaging, the glass was inside a slim cardboard box and this box inside a bubble bag but still was not enough to protect it, maybe with another bigger and harder box (like the ones used for phones) this would have not happened, even with this issue I still recommend to buy trough Gearbest since they processed the refund for the damaged item very quickly, I only had to send proof (pictures) of it, all the other items received without or with minimal details in the packages but not any single scratch in the actual device, sure I will keep buying with them.

  4. He realizado muchísimas compras de varios productos en esta web y la experiencia es muy buena, por eso repito siempre.
    Como en todas las tiendas, no te libras de tener algún problema, ya sea en el producto como en el envío.
    Aun así, siempre te atienden rápidamente mediante su sistema de mensajería e intentan solucionar el problema de la mejor manera posible, son muy comprensibles.
    Los precios, la mayoría de las veces son inmejorables y más si añades las ventas flash o los cupones de descuento.
    Dependiendo del envío así es el tiempo de recepción, como es normal. A tener en cuenta en los envíos gratuitos suele ser 20-30 días a España.
    Disponen de gran variedad de productos.

  5. I’ve made over 15 Orders on Gearbest now and im very happy with it. The Prices are very low and with some coupons and the free GB Coins it can go even cheaper! The shipping time is ok (15-25) days and the packaging is good also. I would recommend this Site to everybody who wants so save much money and them who want to experience nice, usefull China-Products.

  6. I have made more than 10 purchases from Gearbest over the last 2 years. I have never encountered any problems. Always received my orders in a timely manner, and always exactly what I ordered. Prices are very good. I will continue to buy here in the future, highly recommended!

  7. The gearbest has a lot of consideration for customers.

    Every time I buy, I am promptly attended and the points system is fantastic! The support of the Gearbest team is great, they are always willing to help the buyer.

  8. The first time that I visited Gearbest I didnt bought anything, because I was used to buy from other sites,
    But now is my main site for me to get phones, tablets and TV’s much cheaper

  9. Gearbest es el sitio que me ha ofrecido hasta ahora, la mejor experiencia de compra y no precisamente, representa ausencia de problemas, sino diligencia a la hora de solucionarlos.

    La entrega de pedidos ha tardado un mes desde la fecha de compra (no de envío) hasta recibirla en mi casa en un pueblo de Colombia, por lo que puedo decir que es una entrega bastante rápida, comparativamente. (Código Postal 815010)

    Los artículos son de la calidad justa de acuerdo a su precio. Y el servicio pre y post venta es bastante bueno. Quizás las respuestas pre ventas suelen ser vagas a preguntas muy específicas por lo que debes hacer un poco de investigación (como debe ser) antes de comprar. La atención postventa y la valoración como cliente, así como el acceso frecuente a cupones permiten que el cliente siempre tenga control de lo que gasta y cómo lo gasta.

    Hasta el momento, llevo 3 órdenes, equivalente a 6 productos, todas con epílogo satisfactorio.

    Altamente recomendado.

    Órdenes de Compra:
    W1801082313525758
    W1801122020140106
    W1801151906191863

  10. Gearbest is really proffessional store. They give a lot of promotions, points which you can exchange for real $ discounts, they send products quickly and packed very well. I use this site since december 2017 and i must say that i dod not have any problems with orders.
    I’ve searched for small laptop on manu chinese sires like aliexpress or banggood and gearbest’s offer was the best and the cheapest for me. I bought Jumper Ezbook 3 pro and I did not pay any extra tax fee. I like this laptop very much, cheap and powerfull.
    The customer service of gearbest is really high quality, they always help me.

  11. Made many orders at this shop. Best prices at the market. Sometimes non- actual stock.
    If some problems with quality appears Gearbest always fast sloving them (refund or resend). Very good and reliable shop!
    The only drawback – unpredictable time of delivery to Russia (Novosibirsk).
    Very good shop

  12. Gearbest guvenli ve kaliteli bir alışveriş sitesi. Fiyatlari diger sitelere göre daha uygun. Flash sale ve birde puan kullanilinca. Hızlı kargo

  13. I have been shopping at Gearbest since 2015. I am a victim site. I have bought a large number of products, especially below the market, with periodic discounts. Customer representatives are doing their best to resolve your problem by making the shortest turn to you. Packing and cargoing of the products are very nice

  14. Gearbest is a great site, there are many products, it supports very quickly. Generally, I highly recommend the site!

  15. Merhabalar, Gearbest yurtdışından güvenle alış veriş yapılabilecek bir site gönül rahatlığı ile alış veriş yapabilisiniz. Ancak Bazı yurtdışı sitelerinde iade- müşteri temsilcisine işlemleri çok kolay ger-arbest de kolaylaştırmalı ve geliştirmeli bu konuda, onun dışında gerçekten güvenli bir site. Çok kısa yani 3 ay gibi bir sürede 300 yakın ürün aldım hiç gelmeyen ürünüm yok diyebilirim. iptal olan yada stokda olmayan ürünlerin iadesinide kısa sürede tamamlıyor. şimdilik bu kadar. Thanks.

  16. Thanks to a reliable , quality shopping site. Thanks for interest. And fast shipping. And quality materials cheap money.

  17. Are a buyer of Gearbest abyss. always satisfied with everything, I will have to buy the Gearbest. Suggest to buy the Gearbest. Gearbest dev price and fast

  18. Os produtos chegaram super rápidos, enquanto que uma semana a menos de 30 dias para chegar, muito bom

  19. Gearbest great online store. I very often buy on geaerbest, because cheap prices for all goods. delivery takes a short time. the store has a support service. I recommend this store. store support solves all problems very quickly. I will still buy a lot of things on gearbest. – A huge selection of the online store. the store often holds promotions and sales. propose a buy on gearbest. for purchases in the store are awarded points that can throw off the price of all goods. Chinese trading platform Gearbest I liked the fact that it is often shares and there are many coupons with all sorts of discounts on various products.Thanks to the points, you can get a discount of up to 30% on any product. 50 points is equivalent to a discount of$1

  20. First of all I want to tell – thank You Gearbest for so low prices and fast shipping. I think, it is the most important things in online shopping, because buyers which make shopping online need to save money and time. And Gearbest gives it for them.
    For example my order W1712082144062693 – I receive very strong and accurate Xiaomi car charger for lowest price and just in 14 days. After that order I forget all other stores and make shopping only in GB.

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