When it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.
Store background
Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.
Store credibility
I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.
Highlights of Gearbest
What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.
One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.
The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?
Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.
Première commande passé chez Gearbest il y à maintenant 3 ans, dans l’ensemble produit qui sont toujours de qualité à des prix compétitif aussi la description du produit est toujours respecté.
Pour la livraison compter minimum 2 semaines, pour certains produit ou il ont une “Werehouse” en europe la livraison peux parfois être bien plus rapide.
Si vous rencontrez un soucis de compréhension dans une description, posez la question et gearbest vous répond.
Dans l’ensemble je suis satisfait de gearbest, attention tout de même, je n’est jamais reçu un de mes téléphones du à un problème de livraison, il n’ont pas accepté de me rembourser intégralement le produit.
Première commande passé chez Gearbest il y à maintenant 3 ans, dans l’ensemble produit qui sont toujours de qualité à des prix compétitif aussi la description du produit est toujours respecté.
Pour la livraison compter minimum 2 semaines, pour certains produit ou il ont une “Werehouse” en europe la livraison peux parfois être bien plus rapide.
Si vous rencontrez un soucis de compréhension dans une description, posez la question et gearbest vous répond.
Dans l’ensemble je suis satisfait de gearbest, attention tout de même, je n’est jamais reçu un de mes téléphones du à un problème de livraison, il n’ont pas accepté de me rembourser intégralement le produit.
Used Gearbest for the past year and my experience is better than excepted. The website / app is easy to browse. Lots of good quality products for a low price. Also nice that the product descriptions are clear.
Prices are often lower than at other websites, so that’s a plus. Also very happy with the fast shipping when I order something. Never took more than two weeks. Maybe because they have warehouses in Europe which makes shipping items faster?
Had some doubts about certain products if they would work in Europe, but the customer service is great, usually respond within a few hours with good answers.
So in the end I’m very happy with Gearbest. Haven’t had any issues so far and let’s hope it stays that way.
Very satisfied – no issues at all. Even if there is a problem with a product (for example a bad laptop) i had no issue with the support – i could send it back and got money back!
I can confirm that GeatBest is a very good China Shopping Site. They are flexible in Support cases and also offer a quick solution in cases you have issues with the product (defects)
“Great experience
i have a great experience with gearbest because i bought many orders and never had any problems. all products that i received came with a good condition and as described in additon this site has a exellent support after sale. i realy recomended it”
Gearbest is one of the best sites, if not the best, to buy and import things. In Brazil, is a reference when buying phones and other things that here, cost up to 5 times more. They support it very good, the after sale too. They have an infinity of products, from the simplest keychain to the most advanced phone or drone; they have it all. I do recommend the site to all of my friends that want to buy cheaper and buy good. Also, they ship the products very fast; the time that your package will arrive depends more on the customs of your country (in Brazil, that’s the main vilain) than Gearbest itself. It as simple as that.
Gear best is a pretty solid web store to buy products from. Especially if you’re looking for electronics and specifically pc peripherals. the type of products they store are high quality but low price thanks to them not necessarily being the same big-name brands. Don’t be fooled though they still have the same big-name brand quality. Ordering wise it can be a bit strange getting all your products into one order cause occasionally they give warnings that they can’t ship certain items in the one cart, but there are ways to work around that. I think that’s just a website bug. overall very good and highly underrated website. would recommend
I’ve registered to Gearbest many years ago, mostly because it seems legit and accepts paypal payments, so I felt more comfortable with payments. I’ve started using it to buy vaping items and other minor purchases and everything was fine. At this stage, I trust the company, I know that if problem arise there’s a customer service ready to help, so I’ve recently bought a PC (order 18071000901303078036) and I’m very happy with it.
I totally recommend this page, check the reviews first, read the description, ask questions if not sure, there’s customer service and the post-sales is also good. Price wise is excellent and I’ve never had issue with shipping, so far I purchased over 30 items I guess.
Currently, I’m sure that if they keep being so affordable and reliable I’ll continue to be their customer.
Thanks GearBest!
Gearbest ile tanışalı diğer çin sitelerinden alışveriş yapmaya ara verdim. Çünkü gearbest fiyat anlamında çok uygun ve müşteri memnuniyetini her zaman en önde tutan bir firma. Şu ana kadar en ufak sorun yaşamadım. Aldığınız herhangi bir ürünle ilgili en ufak bir sorunda sizinle hemen ilgileniyorlar. Ayrıca hata kendilerinde ise ürün iadesi ve aynı ürünün tekrar gönderimi sağlanıyor. Ayrıca bütün ürünleri orijinal. Ürün sevkiyatı oldukça hızlı. Bu zamana kadar gelmeyen bir kargom olmadı. Gearbest kurumsal bir site. Ayrıca uygulamadan da günlük jeton alıp, ürünü çok daha uygun bir fıyata satın alabilirsiniz. Bu zamana kadar yüzü aşkın alışverişim oldu. En beğendiğim site açık ara farkla tabi ki Gearbest. Kısacası uygun fiyat, müşteri memnuniyeti ve sorunsuz alışveriş için sizlere de kesinlikle gearbesti tavsiye ederim.
I’m Brazilian and the things are very expensive here. Gearbest made my dream of having a good and cheap thing come true. With a very quality shipping, track number and Live Chat for any questions. Gearbest is the best!
I made purchases in GEARBEST several times. I’d like to say about to my purchases. A very good ELM327 Bluetooth OBD2 Car diagnostic interface tool from Gearbest.com. Awesome quality and low price! Very convinient socket to plug in. A very reliable device. I used it to check my RENAULT 1.4 2008.
And a solder wire. The quality just the same as from famous brands – very good to solder smds and large details.
And ps3 controllers in different colours. They are just the same as original ones except G sensor. They recognized by my slim ps3 well, the movement of the analog sticks are smooth, the hero moves as should be.
And I’m very happy with this purchase. Recommended to buy. Fast delivery, well packed, best price, very polite support service. In general Gearbest is one of the best internet shops that could be a pattern to do business.
18042800931620488886
WB1802111818404565
furitassa
Super satisfied!!o
Honestly, I’m really pleased with all the orders I made on Gearbest to this day. The few orders I had problems were promptly resolved by customer support!
Very good!!
Order nos:
18061800943804156489
WB1803152310110524
WB1711291923459961
WB1710170602077426
WB1710162226272160
WB1708050345074165
WB1707161911309886
WB1705221749143550
W1704091427499604
WP1703230538299686
A few orders already, and only good things i have to say from them 🙂
Gear best is no longer my choice to buy from china.
first, they don’t have a live chat support anymore. second, they
shipped items for free before but now they take some dollars for shipping. worse is the price for shipment is not reasonable.
the worst thing about gearbest is that, apparently, they have increased severely prices of all items on their store. Before, when I checked prices of different smartphones in many stores, gearbest always was among stores with the cheapest prices. also about tablets and watches.
but now when I check the prices of the same items, gearbest definitely is among the most expensive prices. you can see what I am saying on websites of :kimovil.com or pdevice.com.
I check the price of many smartphones and tablets on these two website to see which store sells more fairly but gearbest recently is always among the worst prices. for example most stores sell one cellphone for about $140 but gearbest sell $170. this manner for flagship phones is much worse. Gearbest sells a smartphone about $900 while others sell it about $700.
I never will buy from gearbest. Although I have $50 in my wallet on Gearbest but I can not find any item which is suitable for shopping with a fair price. sorry for them about their current manner to make more profit.
An update to my May 11th post. Gearbest refunded to my PayPal account and to their credit it was in my account within an hour so praise where praise is due. They still say that the item is out of stock but the site shows that there is now 23 pieces in stock an increase of 3 since telling me it is out of stock, something they cannot explain to me, neither can they explain what happened to my item since being returned to them by the shipping company I also asked them to provide me with the name and address of the CEO or MD of Gearbest as i’d like to write to them – their reply was they don’t know it. Simple things in this world today seem to become so difficult to get answers but then its a world where you aren’t supposed to ask questions. I ended up buying the item from Amazon for slightly more than Gearbest and it was delivered the next day !
I have purchased a few things from gearbest and had no problem until now. Recently purchased an item costing over $1000, had no tracking for 2 weeks so contacted gearbest. They said that the item had been returned to them and for some reason the shipping company used refused to ship. They offered a refund or to resend using a different shipping company – I opted for resend. The next day I get a message saying very sorry but the item is now out of stock, so offered me a refund or I can buy something similar. I replied asking 1) if my item was returned then why haven’t they got it, its mine as I paid for it so they can’t sell it. 2) why tell me it is out of stock when it is still listed saying ’20 pieces left’ ? I opted for a refund and they failed to answer my questions to date. Up until this point I considered gearbest to be good but not sure I trust them anymore, i’ll certainly think twice before buying again from them. In my opinion this is blatant lies on 2 occasions.
Before I met GearBest Le, I was doing a mischief from another company in China shopping sites. I recently noticed that I just started shopping for gearbest. The variety of products, affordable price, very fast to be cheap cargo is very attractive. I usually buy xiaomi products and there is no more suitable company here. customer service is very nice. The site is nice and very easy to search for products. Good thing you have GearBest
Gerçekten çok güvenilir sağlam bir site ürünler kaliteli ve sağlam sorunsuz bir şekilde geliyor satıcı çok ilgili mesajlara hızlı yanıt veriyor mağdur etmiyor teşekkürler geaberst
In english
I recommend GearBest to everyone because this website amazing for me.
In this website every product is original and qualit.
Cargo is very fast and products are has no damaged.
Thank you gearbest.
Türkçe
Gearbest’i herkese tavsiye ediyorum çünkü bu web sitesi benim için harika.
bu web sitesinde her ürün orijinal ve kaliteli.
Kargo çok hızlı ve hiçbir ürün hasar almadan ulaşıyor.
Teşekkürler gearbest
Tremendous shop.
10 apr 2018 I paid an order (Xiaomi Redmi 5 ). Phone was in stock. They f..ucked my mind for a month and didn’t send my order. Never more this shop !