Gearbest.com: Must-reads about the Chinese Online Gadget Store

Cool gadget store Gearbest.comWhen it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.

Store background

Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.

Store credibility

I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.

Highlights of Gearbest

What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.

Cool gadgets at low prices
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.

One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.

The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?

Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.

1,528 thoughts on “Gearbest.com: Must-reads about the Chinese Online Gadget Store”

  1. Pedido n º: 18111300923812324668. 13/11/2018 Vitor Saraiva.

    Fiz uma compra destes carrinhos no site da Gearbest e fiquei muito satisfeito.

    Os produtos foram bem embalados e devem ser executados perfeitamente.

    Percebi o cuidado em embalar para que as mulheres cheguem em bom estado. Recebi uma encomenda em um tempo hábil e sempre fui bem atendido no pós venda.

  2. GearBest.com is one of the best online shopping sites . Products are very cheap with very good quality. They have realy good support who would help you with your problems . Order No: 18113000949314462142

  3. Actually Gearbest is a very trust-worthy online story with very very good prices in all products,from kitchen gadgets to smartphones and laptops,it has a big variety of products,also very good and fast shipping choices and of course a very nice and kind customer support!!!

  4. Hello,
    Recently I ordered two cams from Gearbest:

    SQ11 Mini Camera 1080P HD DVR – BLACK
    and
    2.4 Inch 1080P HD Car DVR Camera 125 Degree Wide Angle Lens – JET BLACK 36612

    The first was able to shoot only 640×480, but not HD (1080p) as the name implies.
    The second cam I received has very, little to do with the one shown in the picture.
    Ofcource I got very angry and opened a ticket via Paypal, but the Chinese scum answered that I have received exactly what I ordered… (NO COMMENTS)
    AVOID THAT ONLINE SHOP. USE ALIEXPRESS INSTEAD.

  5. Should be called GearWorst. Horrible site, terrible service, very scammy.

    Ordered a product and it has not shipped for over a month, despite customer service repeatedly saying that it will ship soon, just hold on. They clearly have no stock and no idea when they will get any

    Again, this is not a real company. It’s fly by night a scam with a pretty front end. By far the worst online shopping experience I’ve ever had. Avoid gearbest like the plague.

  6. hello guys,I’m salah from morocco, I bought this product “HDMI Female to Micro HDMI Male Adapter” it’s a great quality and very helpfull
    my order number is W1707090929215181
    thanks for reading.

  7. 18111400909610535240
    12/05/2018

    I bought an Alfawise 8.1 tv box from Gearbest. I totally satisfied with the product, the whole ordering process was easy and they ship it very fast. I got no issues with the product, its perfect since day one. I recommend Gearbest to anyone who loves low prices and coupons as well.

  8. I‘ve using GearBest over 2 years it’s interface is really helpful. if you have any problems with your order you can write a message and GearBest answers in 24 hours. I have only two problems with some Produkts ( I order round about 60 Produkts in the last 2 years). After a few messages with Gearbest we have found a solution. Gearbest have many products and for fair price

  9. I‘ve using GearBest over 2 years it’s interface is really helpful. if you have any problems with your order you can write a message and GearBest answers in 24 hours. I have only two problems with some Produkts ( I order round about 60 Produkts in the last 2 years). After a few messages with Gearbest we have found a solution. Gearbest have many products and for low price.

  10. hello I’m salah eddine, I’m from morocco, I join Gearbest from a long time, I want to talk about a product I bought, and to talk about the price and the quality.
    well this is my order number 18110100931414439820
    this is an airpods called I7s tws, I saw it and I saw the low price I can’t believe and I said it’s a bad quality, but I like test products, and I bought it from 30days, when I recieve it and I test it, I couldn’t believe because the quality is amazing and a product like that with a low price is great so I advice you to buy it, but I wanna say that it’s big a little than iphone airpods well I rate it 8/10.

  11. hello guys, I’m here to talking about my experience with gearbest websites and to be honest with you, I bought a lot of products from Gearbest and for morocco I recieve it for 20-30days and this is so nice, and some friends from europ and usa say that they recieve thier product in 7-15days and this is also so nice, and let’s talking about the prices honestly thier prices are so nice and perfect, and very special in electronics product, some times I couldn’t believe some prices but also they have some hot prices in somethings like mobile phones and it’s a difference of 10-15$ and it’s okay

  12. I order a 3D printer from gearbest.com and i have a problem with the 3d printer since i get i contact the customer service and i have like 3 mont and this people still not resolve nothing and i contact last time on his mont to return the 3d because no resolve my problem just continue send me a message to ask for pictures or video and i send a lot of pictures videos and nothing this people went is time to sell take you money fast but when something happens with order not resolve nothin is like a robbery i continue send message to return the printer and still send me a message send a pictures or video and his web page is not good wend i try to sear for my tickets not easy to found this is the worst seller i see in my life and led me tell you i buying almost all my thinks online and this is a bad company

  13. Hi folks,

    I ordered at gearbest.com a lot of high value stuff (AirPurifier, Xiaomi Notebook Pro, vacuum cleaner, security cam).

    I appreciate that gearbest starts to ship from “fast whs” in Europe. Thats means for me very easy shipping (no customs) and fast shipping time (2 – 5 days). I ordered some stuff at China whs and all this goods arrived without any problem at home.

    Last event (18111700929312179918) was a challance, because the Xiaomi Cams did not work in Europe (for China only). I contacted gearbest Support and after few messages I got the “go” for returning the good to a spain whs. Thats great for me, because return shipment to Spain mutch more easier and cheaper as to ship back to China. After a while and few messages later I got my money. A extreme positiv impression was that gearbest not only refund the value of the cam. They refund the shipping cost, too!

    For sure, next order will be placed by gearbest.com

  14. Hi folks,

    I ordered at gearbest.com a lot of high value stuff (AirPurifier, Xiaomi Notebook Pro, vacuum cleaner, security cam).

    I appreciate that gearbest starts to ship from “fast whs” in Europe. Thats means for me very easy shipping (no customs) and fast shipping time (2 – 5 days). I ordered some stuff at China whs and all this goods arrived without any problem at home.

    Last event (Xiaomi Security cam) was a challance, because the Xiaomi Cams did not work in Europe (for China only). I contacted gearbest Support and after few messages I got the “go” for returning the good to a spain whs. Thats great for me, because return shipment to Spain mutch more easier and cheaper as to ship back to China. After a while and few messages later I got my money. A extreme positiv impression was that gearbest not only refund the value of the cam. They refund the shipping cost, too!

    For sure, next order will be placed by gearbest.com

  15. I recently ordered a bunch of products from gearbest from electronics to kitchen utensils. I am completely satisfied by the quality and the delivery time of my order and I would definitely recommend purchasing from this site.

    I also had no problem doing my purchase using a mastercard credit card.

    My order number is 18083100970909491692

  16. Gearbest.com seems a very nice website for ordering products online. Its interface is really helpful and until now i did not witness any problem or misunderstanding with my orders. It is a suitable site for electronic products, but also provides items such as kitchen utensils which have a really clever design and functionality.

    My last order took around 20-25 days to come to my house (I live in Greece) but it was really worth the wait.

    My order number is:18083100970909491692

  17. I’ve been using gearbest for some time now and it’s an amazing site.
    Just be sure to watch the reviews before you buy anything 😀

  18. Gearbest is woa;lkdfk kjadlksjakl, af jlk , asf, asfk.as ak;l asfakfl sdkgjs sdkgjdsg sf j sdkj sdkgjo sdlkj good

  19. I have been buying in this store for over 2 years, I will have more than 150 orders and I plan to continue buying much more. It has very competitive prices and everything it sells is original. It also has economic shipments that rarely (I think only on 1 occasion) stop at customs.
    On the other hand, I’m not going to lie, sometimes a problem arises, either with the carrier, with an error in the store or some product that is defective. This actually happens in all stores and even more so when they are on the other side of the planet. It is not usual, but when this happens, the technical service complies with the client. At least it’s my experience, and I have enough …
    I recommend buy in this store

  20. hi all, my name is ARIS and i want to show you this about Gearbest:

    Order Number: 18111000967115093344

    Message Type: Placed the Wrong Order

    Subject: watch

    and they replied after some hours At 11/12/2018 04:31:49 CST. after this contact we had a few more mails just to clarify what happened and continue with my new order.

    i’m an ordinary customer of this site, never had any problems, only in my last order that i wanted to cancel it and now i want to share my experiance with you. the customer service from the first hours showed a lot of intrerest. they were very polite and helpful. after 3 days i placed my new order and now it’s on the way. They are doing a great job. Once again i can insure you that i never had any problem with my orders, always on time, good package, etc.

    Reason of review: Very Good customer service.

    I like: Prices and service.

    thank you for your time

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