When it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.
Store background
Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.
Store credibility
I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.
Highlights of Gearbest
What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.
One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.
The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?
Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.
Very often I make purchases in online stores with delivery to Ukraine. I want to say that the store Gearbest one of the most reliable in this matter. Sending is always very fast, packaging is decent. In the package always invoice for customs, so that there are no problems. Well, a separate story – the price of goods. Yes, according to the list – it is average, but if you pay attention to stocks and coupons, then there is no lower prices. In addition, the prices of some products – lower than the official price of the manufacturer. Last made a purchase of the tablet Lenovo, order number 18111100968501002668. Sent very quickly, packaged fine and there are no complaints about the work. In addition, in the waiting shop there is an excellent user support, the operators are very sociable. I recommend this store to everyone!
I am a regular customer in the Gearbest store for more than 4 years and have already bought more than 105 different products. With orders never had serious problems. When the product came across with a factory defect, the support service always helped to solve the problem. I enjoy making orders at the Gearbest store. The same shop gives a guarantee on the goods for 12 months. I have already managed to take advantage of this guarantee several times and am very pleased. I recommend the store! This is my last order number from gearbest: 18110800996409461537 i order new phone
Order Number :18081700992905412610
I recommend it thing to my friends. I like it. Сheap price. Five stars. Delivery to Russia 20-30 days.
Regular customer in Gearbest online shipping.
Good quality and material things.
I recommended to buy in Gearbest, five stars.
Delivery to Russia 30-60 days.
Order No:: 18122700976103175184 27/12/2018 12:17:04
I’ve done a lot of shopping from the GearBest site, but I’ve rarely had problems, but they’ve always been helpful, so I love Gearbest.
I am a regular customer in the Gearbest store for more than 4 years and have already bought more than 105 different products. With orders never had serious problems. When the product came across with a factory defect, the support service always helped to solve the problem. I enjoy making orders at the Gearbest store. The same shop gives a guarantee on the goods for 12 months. I have already managed to take advantage of this guarantee several times and am very pleased. I recommend the store!
I would like to share my experiance on gearbest. Before i was dealing with onother market. But when i explore gearbest . I’ became addicted to gearbest. Among the reasons that made me a customer they have The humanization . I said that cause the humain contact matter on economic. I remember this order (18072800908415499065) was not arrived . So i conacat gearbest . A quick response and the probleme solved. After that i get my package with nice enveloppe. Also on Gearbest you can see the prices and promotions they make the life easy. It s a great experiance that i recommend all to join gearbest
I’m a frequent buyer from Gearbest since early 2016. I’ve made several orders and some where of a high value (Xiaomi Phones and tablets) and overall i’m very pleased with the site\company.
They have good shiping methods and the shipping speed is adequate. They have sipping methods to avoid customs wich is a plus for my country since the taxes are criminal.
The customer service is very good also.
Highly recomended by me
Last order was a Xiaomi Lamp – Order – 18112400938902033984
I’m a Gearbest user since early 2016 and i keep buying from them.
They have great prices and the items are usually quite good in terms of build. I’ve bought several high value items (cellphones mainly) and the’ve all worked like a charm.
They have normal shippings to Europe (28 days average with normal shipping) and priority shippings that mean less time and the advantage that you don’t face customs.
I also like the support they provide. I once had a issue with a tablet i bought and it was promptly solved by they’re customer care.
Several payment methods are available. I usually prefer Paypal.
Highly recommend this site\store
Order No: 18122700976103175184 27/12/2018
I’ve done a lot of shopping from the GearBest site, but I’ve rarely had problems, but they’ve always been helpful, so I love Gearbest.
Gearbest is the best online shop. I bought here many fantastic items.
Shippment is fast and cheap. They have a lot off differents goods. You can pay in Gearbest via PayPal Credit Card and another options. Gearbest has really nice helpful support.
I reccomend this shop.
Order Number:W1802101327437709
They are in no case scammers but they have to learn to deal with the customers with respect.
I had a problem with a product I bought and after the messages we exchanged suggested a refund but there was a note, I quote what they told me and make your own opinion:”We can refund you 34.01USD-Please note that these are all exceptional solutions and will be recorded in our system. Such solutions will not apply to future orders”.
So if I understood well I am in blacklist and that there will be no such solution in the future for me.they do me a favor…!
Surely the policy needs to change if they wants to have happy customers.Until it becomes this, I will remain a dissatisfied.
Order No: 18122700976103175184 27/12/2018
I’ve done a lot of shopping from the GearBest site, but I’ve rarely had problems, but they’ve always been helpful, so I love Gearbest.
Order Number:W1802101327437709
They are in no case scammers but they have to learn to deal with the customers with respect.
I had a problem with a product I bought and after the messages we exchanged suggested a refund but there was a note, I quote what they told me and make your own opinion:”We can refund you 34.01USD-Please note that these are all exceptional solutions and will be recorded in our system. Such solutions will not apply to future orders”.
So if I understoond well I am in blacklist and that there will be no such solution in the future for me.they do me a favor…!
Surely the policy needs to change if they wants to have happy customers.Until it becomes this, I will remain a dissatisfied.
Hello ,
i was not sure about this product when buying but now after received that one and tested it .
I can say that that sd card work really well .
I bought it to install backup of windows
Order n° : 18110400983114064973 The 04/11/2018
Order. Nr. 19010100941802333396
Just started with gearbest, because there are many things cheaper as here in Germany. And some things you can’t even by here. The customer support is doing a great job. Just like it.
Order No: 18120400906807277495 04/12/2018 15:27:23 . I got one defective electronic product on the package and Gearbest offered to resend the item or refund. I chose resend. I am very satisfied with their customer support and i feel it’s the most trusted store. I already made tens of orders and most of them were flawless. For the rest i was compensated in different forms, so i recommend Gearbest to everyone.
Order No: 18120400906807277495 . I got one defective electronic product on the package and Gearbest offered to resend the item or refund. I chose resend. I am very satisfied with their customer support and i feel it’s the most trusted store. I already made tens of orders and most of them were flawless. For the rest i was compensated in different forms, so i recommend Gearbest to everyone.
Order number: 18112900983209083838
Date purchased : 07/12/2018
Date delivered: 16/01/2019
This shop has only products with a good quality, nothing trashy received me after the longer delivery time. My questions about the delivery after a month of waiting time were answered fast and friendly from the gearbest support team. After all, it could be a longer time to wait but the products have a good quality at all. Not that bad products other China shops ships to you sometimes.
Gearbest is one of the best stores worldwide to get different types of products, in my personal experience I find the page very good since it has options to buy motorcycle accessories, MMA training equipment and everyday wear or protection for the motorcyclist, besides cell phones. In the option of express delivery the service is done by DHL and is quite fast with a tracking code with which you know where your package is. In case the shipment has a problem with the arrival there is the option to generate a ticket to solve the problem and reach a good agreement, it is compensated with points for future purchases. The coupons that are offered for discounts on purchases are very useful for obtaining a lower price of the product. Product descriptions are consistent with the product. It is a very good option for shopping online compared to other pages.