Gearbest.com: Must-reads about the Chinese Online Gadget Store

Cool gadget store Gearbest.comWhen it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.

Store background

Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.

Store credibility

I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.

Highlights of Gearbest

What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.

Cool gadgets at low prices
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.

One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.

The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?

Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.

1,528 thoughts on “Gearbest.com: Must-reads about the Chinese Online Gadget Store”

  1. A good first impression and an after impression

    Order id: 18102300925913573486

    One day i saw this page saying there is a site that offer the device i wanted for a low cost , the cost was so low that i ordered right away without thinking a second. Of course i had some doubts about it, but after i placed the order what else i could do other than waiting for it to arrive to me, the big surpirse it was when i actually got it at my door. I was very pleased about the product condition (no signs of transport damage ). I still have it and i still use it every day

    After 2-3 months they reached to me to ask how my experience with my first order was. It was a surprise to me, not many shpping sites try to reach you and have a conversation (a real person and not a robot) just to ask about your experience. Most sites just want positive feedback even tho the experience wasn’t that great or that good (they just want the 5 stars review)

    And that’s it for my first impression and the aftermath impression

  2. I’m very glad to discover to myself Gearbest store – I like it much more than eBay and AliExpress.
    Variety of goods, regular flash deals, cheap prices (especially using GB points) and quite fast delivery.

  3. Order 19012100937114227396
    My order arrived in perfect condition, and even after that Gearbest answered my questions about the product very nicely.
    I definitely recommendl

  4. CIMA G712 Outdoor Survival Super Thick Blade G10 Handle Straight Knife

    what a knife for the price…it is full tang, the steel is of quality because it is AUS-8 .It is a robust strong tool and quite thick so as to say that is ideal for batoning or other bushcraft work.The sheath is light and can be almost everywhere molle compatible.

    With less than 20 euros what else can you buy????

  5. Gearbest is a good platform to buy gadgets, RC toys and something hard to find locally. And they also have very good customer service. I once bought a brushless RC car and found out the toy has some problem. And the Gearbest service help me to solve the issue swiftly without any hassle. Honestly, on such low price with free shipping, I don’t expect much. But Gearbest did offer more service than they should. Both thumbs up!

  6. 02/21/2018 made an order in this store. I ordered Xiaomi laptop, order number W1802201522169535.

    The laptop was at a good price. Sent the order pretty quickly. The laptop came in good packaging, without damage.

    I use this laptop so far and am very happy. Regular customer in this store.

  7. Gearbest is delivering promptly,efficiently the products as it promotes. We are very satisfied with both the accuracy of the description of the Product as well as the delivery times as taken by the Gearbest. The variety and the quality of the products sold are really great.Purchase on Gearbest with confidence and with full faith . We all Love you Gearbest

  8. a plataforma do site em si é excelente, porem a dinâmica aplicada ou melhor dizendo os parâmetros não são eficiente. O site permite que o cliente, separe o produto, coloque no carrinho e finalize a compra, sem que o player tenha o produto em estoque e esta experiencia para o cliente é péssima. Esta é minha única observação, quem finaliza a compra de fato tem obrigação de saber se existe estoque ou não e não permitir finalizar não tendo o produto pára vender.

  9. o site em si é excelente, porem a dinâmica aplicada ou melhor dizendo os parametros não são eficiente. O site permite que o cliente, separe o produto, coloque no carrinho e finalize a compra, sem que o player tenha o produto em estoque e esta experiencia para o cliente é péssima. Esta é minha única observação, quem finaliza a compra de fato tem obrigação de saber se existe estoque ou não e não permitir finalizar não tendo o produto pára vender.

  10. Gearbest has been delivering promptly and as it promotes. I have been very satisfied with both the accuracy of the description as well as the delivery times. The variety and the quality of the products sold are really great.

  11. gearbest is my best shopping website because his coupons , his deals , flash sales , Best prices ,……
    i have buy more than 150 products from it & i advice to buy from it

  12. Loja muito boa. com excelentes produtos,um ótimo suporte, fretes rápidos e preços acessíveis.

  13. A Gearbest é uma loja muito boa,extremamente confiável. Que possui ótimos fretes e preços acessíveis.

  14. Bough a lot of products from them, form Xiaomi products to scooters, all orders came in in about a month and is safe conditions. They have very good prices, and using coupons you can bring the products to even lower prices, I have made in total about 60 orders in about 6 years. Like

    Customer service is always there to help you with whatever you need, the response time is usually 12 hours, so your problem will get solved relatively fast Like

    Here is a screenshot – http://i67.tinypic.com/160q15k.jpg – 11 pages of delivered orders, all came with no problems, and i still have 7 orders on the way, I highly recommend them.

  15. I been buying at gearbest for a while now and I the experience has been great. Very good prices, good costumer support and points system allows me to win some store credit as I purchase the things I need. 100% recommend it

  16. I bought in this store MJX Bugs 5W, everything went great. I love GearBest for good prices and fast shipping, only user support is not very .. But I made a lot of orders here and there were no special problems, everything got there and I am satisfied!
    Order No: 19011800955608336376

  17. Order Number :19012900998313362888
    Alfawise KS1 Smart Home Universal
    Nem rossz,habár azért meg sem közelíti a Broadlinket,nem tud RF-et sem,azt hiszem megy eladásba,nem tartom meg.

  18. After wasting time and loosing money with other online shopping stores I found Gearbest and now is my favorite online store, till now after more than 40 orders and 2.5 years as a satisfied client can tell you that no orders have been lost, and that they have an excellent sales and post sale service all the problems or issues al ways have been solved.

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