When it comes to China-based online shopping sites, those selling gadgets should be the biggest in terms of store quantity. Especially in Shenzhen, where the majority of electronic gadget factories are located, you can find online gadget shops doing international business everywhere and Gearbest.com is one of them.
Store background
Although Gearbest leaves an England-based office address on its official website for contact needs, its major operation centre as well as warehouse facilities should be positioned in Shenzhen. It is, in nature, a Chinese online international store serving global buyers. From the Norton Secured (powered by Verisign) identity verification page, I noticed that Gearbest.com belongs to SHENZHEN GLOBALEGROW E-COMMERCE CO LIMITED, a tested legitimate Chinese company owning a number of shopping sites.
Store credibility
I personally believe that Gearbest.com is a legit site after a thorough investigation into it. Here are my reasons:
1. It is backed by the powerful e-commerce company based in Shenzhen.
2. The shopping site is protected by Norton and users don’t have to worry about information leaking while using it.
3. It accepts safe payment methods such as Paypal or credit cards.
4. I have received a quality-made product from the online store. Click here to read my review of the novelty glasses offered by Gearbest.com.
Highlights of Gearbest
What Gearbest.com impresses me most is the refreshing style of its homepage. Being simple and neat, it looks so comfortable and every product showcased there looks amazingly cool. Just as how it advertizes itself, it is a store where we can buy all kinds of cool gear, including cell phones and accessories, tablet PCs and accessories, car electronics, audio and video, LED lights, lifestyle supplies, men’s clothing and more. A total of over 100 categories are carried by the store and it is a good place to find inspiration on how to lead a cool and fashionable life with lovely gadgets.
Like other popular gadget shops such as Banggood.com or Focalprice.com, Gearbest.com offers a competitive wholesale price for each product plus worldwide free shipping. Some gadgets there are available at as low as under $1.
One great attraction of Gearbest is its customer-friendly warranties and return and exchange policies. If you are not satisfied with the product purchased from the site, you can return it for a refund within 45 days of receiving the package. Also, you can send it back to the store for an exchange within 3 months of receipt. In addition, the store provides free repair and lifetime technical support.
The customer service provided by Gearbest.com is quite impressive, too. Besides 24/7 live chat service, you can reach its service staff through its USA helpline +1(899)-138-0318 for any pre-sales or after-sales issues. I always believe that a Chinese site needs courage and enough human resources to provide phone call service. As for the quality standards of its customer support, why not give it a try yourself?
Money-saving tip: do remember to search for valid Gearbest coupon codes before making payment for an order with the store.
I am buy from gearbest two things – flashlight and powerbank miller-102. I am make order biggest 40$ and have free track (otherwise its pay 1.99$). All things i make good with no problems (but on the packaging they need to work). Now gearbest – place with most aggresive low price in internet…
I love gearbest, i had great experience with gearbest, no delays no problem at all, great site, i recommend to everyone.
I order my goods 5 months ago and im still waiting, im given BS waybill numbers that when i track shows everything going normal but my parcel has NEVER left in over 5 MONTHS!!
I have tried customer service, spent hours online to speak to someone in their useless online help chat and my case has never been dealt with….only BS statements that my parcel is overweight etc etc etc
i have sent 6 tickets by the way….SIX!!
How can anyone give a company like this a positive review? i believe this company does not even “exist” and is purely a scam, i have given their website address to the local Chinese embassy for their review and hopeful that they do something about it, i suggest everyone with the same issue does the same….these people need to be hanged !!!
Use them at your own peril…they are scam artists to say the least!!!
Aug 03, 2015 Order No.:W1507110757300881
Like the store, always Xiaomi products are 100% original! It’s very good! Bracelet received quickly, the quality is excellent! Thank you!
Xiaomi Miband In the store order regularly, so this product decided to order!
A large selection of goods, consultancy in different languages! I recommend !
Геарбест- отличный магазин . Очень вкусные цены. Доставка достаточно быстрая. Хорошая поддержка на сайте. Все только оригинальное. Мне очень понравилось
Gearbest- great store . Very tasty price. Delivery fast enough . Good support on the site. Everyone is original . I really liked it
great store, I ordered a tablet, great product, great price, great shipment, great assistance probably my next phone will come from gearbest, they have best quality and price! check me out W1509241308088319 sep 25 teclast x98 air II
http://www.gearbest.com/tablet-pcs/pp_216587.html?wid=3
It’s the worst site ever!
Have purchased two routers from them more than a month ago and those are not even shipped yet. Can’t get my money back.
Excelente la atencion y realmente muy rapio todo. Mi orden W1509220641407553 tardo solo 11 dias en llegar.
La atencion de lujo, al momento de realizar el pedido me equivoque de producto, me contactate con el soporte de GearBest y me solucionaron todo al instante. En este momento es uno de los mejores sitios para comprar.
What can i say about Gearbest ? I’m really satisfied and recommend this store to all.
Low prices and great customer service ( usually resnond within 24 hours) . Even if something happend with your parcel , you can be sure that Gearbest support will help you.
Great Store!
I had more than 10 successful Orders.
Order(W1504290701212451) realization was flawless.
The package came in a very short time.
You can pay for shopping via PayPal and choose free shipping.
If something happen, you can contact with support.
The cheapest price comparing to other stores.
Before buying any stuff on the store you receive points for next orders.
I am satisfied and truly recommend shopping at gearbest.
100/100
Dear friends!!!! I don’t understand what are you talking about??? GEARBEST is the best way to buy cheap and high quality products. The ship your orders very fast (3-7days) and they have best support group for you. I advise to everyone to buy on gearbest.
Yours
Serjio100200
On some other forum, I was reading some posts about quadcopters and so I heard about GearBest. As those comments were positive I took a look at their web site. Their prices were (and still are) really best so I decided to try shopping with them and that is right choice. That was the first time I bought anything over internet and today, after several months, there are about ten other orders that I made at GearBest. There is option for fast delivery, but I use free shipping as that way GearBest prices are lowest. Of course, that means somewhat longer period for delivery, but most important is that my orders always arrived and they were correct. Sometimes delivery takes just two weeks and sometimes it comes after five weeks, but, as said, most importantly it arrives eventualy. So, I am happy with GearBest and certainly recommend them.
Dear friends .Gearbest.com the best online store from all which I know. The first – is convenient to order goods. Second-fine customer service. The third and most important is the price of goods. Here the goods are cheaper than on other sites. The goods before sending to the buyer are checked and even are photographed already in the look packed into a parcel. Sellers never disregarded my questions and requests. I am always happy with quality of goods from this site. Thanks to people from the site for their work.
I have been purchasing items from GearBest for over a 1-1/2 year. They provide the greatest service and when you open a ticket they respond back to you within 24 hours. They make sure that they meet your goal and satisfaction. I have not had any bad experience with GearBest or any kind of delay in shipment or “not as describe” from the information online. My order – W1505031321399607 arrived in a timely as per their posting on shipment. The package arrived in great condition. Overall, I am very satisfied and will continue to order items from GearBest.
Great Store!
Order(W1509301247559254) realization was flawless.
The package came in a very short time.
You can pay for shopping via PayPal and choose free shipping.
If something happen, you can contact with support.
The cheapest price comparing to other stores.
Before buying any stuff on the store you receive pointes for next orders.
I am satisfied and truly recommend shopping at gearbest.
10/10
On the site Gearbest I often order electronics and accessories to it. One of the best shops with which never was problems. Gearbest sell only original production (for example Xiaomi). The lowest prices. And also in this shop it is possible to receive a discount of 30% for points
Three weeks and order still ‘processing’ not even been sent yet no reply to tickets absolute garbage
I bought at the store TV box (order W1507240856202204) everything works fine. High quality. This product came on time. . Low prices for RC models and parts.
Gearbest is a very good store. Often I use Gearbest as a directory to search for products. The prices there are much lower than in other stores.
I buy in the store for about six months. All purchases were of good quality, running smoothly, no problems.
The site operates a system of bonuses for purchases, reviews, photos and video. This is very important because a lot of useful information can be found in user reviews.
This site is most probably a paid agent of gearbest. Gearbest has one of the worst customer service (their 24 hour support will connect you… keep you waiting in queue for 1 hour and then close service). This has happened continuously for last 3 days.
The store by itself is a sham, selling duplicate and fraud product. Buyers beware.