The quickest way to get help from the China wholesale supplier LightInTheBox, both pre-sale and after-sale, of course, is to find the services offered in the forms of live chat, MSN and email at the right top of the homepage. But there is another place where you can learn knowledge about the China wholesale marketplace and get help from LightInTheBox: the ‘Knowledge Base’. To access the ‘Knowledge Base’ page, you can either choose to click the ‘FAQ’ button at the bottom of the homepage, or click the ‘contact us’ button in the ‘Need help’ box on the left hand side of the page after you sign into your LightInTheBox account.
For the first entry, through the ‘FAQ’ button, you will see a page featured by 3 areas (from left to right): ‘Knowledgebase’, ‘Knowledge Page’ and ‘Check on a Request’. Actually in the middle of the page, the ‘Knowledge Page’ just simply outlines the most interested issues for new users, which are completely the same with the first folder in ‘Knowledgebase’. As new users really need a general overview of the China wholesale website before they do business there, we think it quite smart to let the most common questions new users may ask locate in the most important position of the page. Continue reading Get Help from the Knowledge Base on LightInTheBox
